At Zen Property Management, we prioritize tenant comfort and safety. Here’s how to handle repairs:
Submit a Repair Request:
- Log into your tenant portal
- Describe the issue clearly
- Attach relevant photos, if possible
Emergency Repairs:
For urgent issues (e.g., no heat in winter, plumbing emergencies), contact our emergency hotline immediately. Our team responds quickly to ensure your safety and comfort.
Maintenance Access:
We’ll coordinate with you to arrange access for non-emergency repairs at a convenient time.